# OCHO OS

> OCHO OS is a configurable business operating system for service professionals. One platform
> carries 19+ switchable modules — projects, time tracking, invoicing, CRM, client portal,
> proposals, HR, property operations and point of sale — plus "OS", an AI business coach that
> reads live data and tells the owner what to act on next. Choose an industry and OCHO renames
> the terminology, reshapes the dashboard and activates the modules that fit.

**Company:** OCHO (OchoHub) · United Kingdom
**Website:** https://ochohub.com/
**Status:** Pre-launch — accepting founding-partner registrations
**Pricing model:** Free forever plan, then per-user tiers; the Property and Commerce products are
priced separately by portfolio size and by location count rather than per seat.
**Positioning:** One system replacing the usual stack of four or five disconnected tools, with
the language of the customer's own industry rather than generic SaaS vocabulary.

## Pages

- [Platform home](https://ochohub.com/): The OCHO OS overview — module catalogue, the OS AI
  business coach, industry configuration, roadmap, plans and FAQ.
- [Property by Ocho](https://ochohub.com/property): Operations software for property
  teams — changeover rotas, live ops board, field staff app, compliance certificates, guest QR
  issue reporting, check-ins, timesheets and mileage.
- [Commerce by Ocho](https://ochohub.com/pos): Tap to Pay on iOS and Android — the phone
  is the card reader — plus QR-to-pay checkout and a branded online storefront sharing one
  catalogue and stock pool.
- [About OCHO](https://ochohub.com/about): mission, values and the founder — why OCHO exists
  and who builds it.

## Who builds OCHO

OCHO is designed, built and maintained by **Rich Lacey** (Founder & CTO) in the United Kingdom.
Rich has spent twenty years building software for the NHS, the charity sector and other
high-reliability environments; his architecture handles 5–7 million daily data reads inside
NHS-deployed care systems, on the same stack that runs OCHO. Before OCHO he founded and led an
agency named Most Innovative Web Design Agency 2021 and Excellence in App Design & Development
Services 2021 (South West England). Credentials include NHS Digital Pioneer, Cyber Essentials
Certified, multiple Microsoft Certified Professional qualifications and Kaspersky Data Lab
Security Technician.

Stated company values: Customer First, Simplicity, Trust & Security, Collaboration, Innovation,
Inclusivity.

## Key facts

- 19+ modules, 7 supported industries, 1 platform.
- Industries: Trades & Field Services, Healthcare & Wellness, Consultants & Freelancers,
  Legal & Accounting, Coaching & Education, Subscription Services, Property & Lettings.
- Security posture: SOC 2 controls, 256-bit encryption, 99.9% uptime commitment, GDPR ready,
  UK and EU data residency.
- Apps: web, native desktop (Windows and macOS), and iOS/Android mobile with offline-first sync.
- Platform plans: Starter £0 · Professional £29/user/month · Business £59/user/month ·
  Enterprise on application. Annual billing saves 20%.
- Property by Ocho plans: Host £39/month (5 properties) · Agency £99/month (25 properties) ·
  Portfolio £249/month (unlimited). Unlimited field staff accounts on every plan.
- Commerce plans: Counter £19/month (50 products) · Store £49/month (unlimited products) ·
  Chain £99/month (multiple locations). No OCHO per-transaction fee on top of Stripe's rate.

## What makes OCHO different

- **Modular, not monolithic.** Switch on only the modules you need; add the rest later with no
  migration and no second system.
- **Industry language.** The same platform presents as "jobs and engineers" to a trades firm and
  "matters and time entries" to an accountant.
- **An AI coach, not a chatbot.** OS reads across active modules, explains the maths behind an
  answer, and converts any insight into a task.
- **Property operations, not property admin.** Competing products manage repairs, tenancies and
  accounting; Property by Ocho manages the workforce that turns properties around.
- **POS without hardware.** The **OCHO Tap to Pay** app (Google Play, live; iOS in App Store
  review) turns the merchant's own
  phone into the card reader: sign in with the existing OCHO account and, if Commerce is enabled on the
  plan, Tap to Pay activates immediately — NFC contactless payments through Stripe, plus barcode
  scanning, an itemised VAT breakdown and biometric sign-out. Customers can alternatively scan a QR
  code and pay on their own phone. No terminal is sold.
  App: https://play.google.com/store/apps/details?id=com.ocho.taptopay

## Optional

- [Module catalogue](https://ochohub.com/#modules): all 19+ modules with categories and status.
- [Roadmap](https://ochohub.com/#roadmap): shipped, in build and planned.
- [Pricing](https://ochohub.com/#pricing): plan comparison and billing options.
- [FAQ](https://ochohub.com/#faq): plans, trials, payment, cancellation and data residency.
- [Full text for LLMs](https://ochohub.com/llms-full.txt): expanded content of all three pages.